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Delivery Charges

All prices on our website are exclusive of delivery charges which will be added to the price of the products at our checkout.

Northern Ireland, Isle of Man, Scottish Highlands and Orkney Isles, Outer Hebrides and the Shetland Isles will incur additional charges and may also experience delivery delays.

In the rare event that delivery schedules are affected by either local or national industrial action, The Rural Design & Signage Company cannot accept any liability for delays, losses or other subsequent problems. These will be beyond the control of The Rural Design & Signage Company.

Delivery Times

UK mainland delivery of stock items will normally be made within 5 to 6 days from clearance of payment. If we are temporarily out of stock, we will notify you of this position and you should allow up to 14 days for dispatch of the goods. For delays of more than 14 days, you will have the right to cancel the order and we will refund any money paid by you for the goods.

In the event that your goods are returned to us as undeliverable for any reason, additional delivery charges may apply to cover the cost of re-delivery. If orders are subsequently cancelled, any refund will have all delivery charges incurred by us deducted from any refund amount given.

Time Limitation for Notification of Claims

Shortages: It is your responsibility to sign for the correct number of packages as shown on the carrier's delivery consignment note. Any shortages must be notified to us within 10 days from delivery.
Incorrect goods: It is your responsibility to notify us of any incorrect goods supplied within 7 days from delivery.
Non-Deliveries: We will not accept liability for goods lost in transit unless we are notified within 10 days from the expected delivery date.


Statutory Rights

Your statutory rights are not affected by any of the above.